Rental Fulfillment Policy

A Perfect Party Rental Refund and Cancellation Policy:

• If the rental order is cancelled due to weather or other extenuating circumstances prior to delivery then we would provide a cancellation and refund or credit if preferred.  
• If cancelation does not involve an extenuating circumstance we offer a full refund if it’s 2 weeks before the event. 
• If cancelation does not involve an extenuating circumstance we offer a 50% refund if it’s 1 week before the event.  
• If cancelation does not involve an extenuating circumstance we offer a 25% refund if it’s 3 days before the event.  
• If cancelation does not involve an extenuating circumstance we offer a 10% refund if it’s 24-48 hours before the event.  
• Once the items have been delivered we would not be able to refund back the rental order.
• Once the items have been delivered if the equipment does not work we would offer a full refund, partial refund or credit depending on the amount of time the equipment was not working and these are taken on a case by case basis.

For questions please contact us by calling 480-255-5591 or by email at info@aperfectpartyrental.com